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Implementation of Patient Experience Assessment and Subsequent Changes at the Ground Level in Health Care: Patient Experience Employees’ Perspective
Yeong-Chae Song, Eun-Sil Yoon, Se-Young Han, Ji-Yeon Tae, Soo-Kyeong You, Young-Kyung Do
Qual Improv Health Care. 2022;28(1):14-33.   Published online June 30, 2022
Full textPubreaderePubCrossRef-TDMPDF
Conceptual Constructs of Patient Centeredness: Perspective of Patients and Family Members
Un-Na Kim, Minsu Ock, Yukyung Shin, Min-Woo Jo, Jin Yong Lee, Young Kyung Do
Qual Improv Health Care. 2019;25(2):26-43.   Published online December 31, 2019
Full textPubreaderePubCrossRef-TDMPDF
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