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Implementation of Patient Experience Assessment and Subsequent Changes at the Ground Level in Health Care: Patient Experience Employees’ Perspective
Yeong-Chae Song, Eun-Sil Yoon, Se-Young Han, Ji-Yeon Tae, Soo-Kyeong You, Young-Kyung Do
Qual Improv Health Care. 2022;28(1):14-33.   Published online June 30, 2022
Full textPubreaderePubCrossRef-TDMPDF
Patient Dissatisfaction with Health Care: A Content Analysis of Newspaper Articles Between 1990 to 2015
Ji-Su Lee, Jae-Won Kim, Yu-Kyung Shin, Tae-Jae Kim, Young-Kyung Do
Qual Improv Health Care. 2020;26(1):35-45.   Published online June 30, 2020
Full textPubreaderePubCrossRef-TDMPDF
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