A Comparative Study of Maternal Satisfaction with the Mode of Newborn Care Education - Videotaped vs. Verbal -

Joo, Hyun Sil; Seo, Young Joon; Lee, Kyu Sik; Kim, Chun Bae

Journal of Korean Society Quality Assurance Health Care 2001;8(2): 160.
Published online December 30, 2001.

신생아실의 퇴원교육 방법에 따른 산모의 만족도 비교 연구

주현실¹, 서영준¹, 이규식¹, 김춘배²

¹연세대 보건행정학과
²연세대 원주의대 예방의학 교실

A Comparative Study of Maternal Satisfaction with the Mode of Newborn Care Education - Videotaped vs. Verbal -

Hyun Sil Joo¹, Young Joon Seo¹, Kyu Sik Lee¹, Chun Bae Kim²

¹Department of Health Administration, Yonsei University
²Department of Preventive Medicine, Wonju Medical School, Yonsei University

Abstract

Background
This study was conducted to compare the level of satisfaction between mothers who were educated on the care of newborns by video-taped method and those by verbal one before discharge.
Methods
Fifty-two mother (verbal method group) from a free standing OB & GY hospital in Wonju City and forty-seven mothers (videotaped method group) from the OB & GY section of Wonju Christian Hospital(WCH) were selected for a study sample. The knowledge and understanding of newborn care and the degree of maternal satisfaction were assessed after the education by self-administered questionnaires. The opinions of the 11 nurses of WCH who were involved in the education were also collected by a questionnaire.
Results
With respect of the level of understanding and satisfaction with the discharge education on newborn care, there is no significant difference between the videotaped educated group and verbal educated one. The correlation analysis of the video education group revealed a strong correlation between the score of understanding and satisfaction with the discharge preparation(r=0.409, p=0.01), and between the satisfaction scores for discharge preparation and discharge education(r=0.844, p=0.001). As for the verbal education group, the score of understanding also correlated significantly with both the score of satisfaction with the discharge education(r=0.272, p=0.001) and the discharge preparation(r=.680, p=0.001). Conclusions : This study showed that the discharge education to mothers regarding newborn care by a videotaped method does not improve the understanding or satisfaction of the mothers. However, the response to the mode of discharge education varies by the characteristics of the mothers. In conclusion, the characteristics of the mother should be considered in order to improve the understanding and knowledge of newborn care when the mode discharge education is chosen.

Key words New born care education;Maternal satisfaction;