Leadership Style of Medical Record Directors at General Hospitals and it's Effect on the Organizational Commitment and Job Satisfaction

Choi, Su Yon; Choi, Jae Wook; Lee, Joon Young; Choi, Soo Mi; Yoo, Hyo Soon; Shin, Eui Chul

Journal of Korean Society Quality Assurance Health Care 2003;10(2): 144.
Published online December 30, 2003.

리더십 유형이 구성원의 조직몰입과 직무만족에 미치는 영향 : 종합병원 의무기록실을 대상으로

최수연¹, 최재욱², 이준영², 최수미³, 유효순³, 신의철³

¹고려대학교 대학원 보건정책 및 병원관리과
²고려대학교 의과대학 예방의학교실
³가톨릭대학교 의과대학 예방의학교실

Leadership Style of Medical Record Directors at General Hospitals and it's Effect on the Organizational Commitment and Job Satisfaction

Su Yon Choi¹, Jae Wook Choi², Joon Young Lee², Soo Mi Choi³, Hyo Soon Yoo³, Eui Chul Shin³

¹Department of Health Policy and Hospital Management, The Graduate School of Public Health, Korea University
²Department of Preventive Medicine, College of Medicine, Korea University
³Department of Preventive Medicine, College of Medicine, Catholic University

Abstract

1) Background
The hospitals of modem society, like any other business entities, have to constantly strive to secure their survival from aggressive changes and competition outside. In this unstable environment, effective leadership is one of the most effective strategies for securing organization's growth as well as stability. This study investigated types of leadership (transformational or transactional) that is dominant in medical record departments and compared it's effects on organizational commitment and job satisfaction of their organizational members by types. 2) Method: A questionnaire was developed and mailed to all medical record administrators working at general hospitals throughout the country except department directors (N=450). Of these, 150 useable questionnaires were returned and analyzed by t-test, multiple regression analysis using SPSS. 3)
Results
The organizational commitment and job satisfaction were a little bit higher than moderate level, and that of leadership perceived by medical record administrators was also in moderate level throughout types. Significant characteristics (positively) related to organizational commitment and job satisfaction by univariate analysis were marital status (married), position (middle management) and both type of leadership. However transformational leadership was the only significant factor in leadership styles after considering all the factors related to organizational commitment and job satisfaction together by multivariate analysis. 4)
Conclusion
The average organizational commitment and job satisfaction of medical record administrators was just in moderate level. Efforts should be made to increase them by improving leadership capacity of medical record directors, primarily by using transformational leadership approach.

Key words Transformational Leadership;Transactional Leadership;Organizational Commitment;Job Satisfaction;