Research of the Development of Training Program for Quality Improvement Experts

Park, Seong-hi; Hwang, Jeong-hae; Choi, Yun-kyoung; Lee, Sun-gyo

doi:2015.21.1.12

Qual Improv Health Care > Volume 21(1); 2015 > Article

Quality Improvement in Health Care 2015;21(1): 12.
DOI: https://doi.org/10.14371/QIH.2015.21.1.12 Published online June 30, 2015.

의료의 질 개선 전문가 양성을 위한 체계 개발 연구

박성희¹, 황정해², 최윤경³, 이순교⁴

¹배재대학교 간호학과
²한양사이버대학교 보건행정학과
³한국방송통신대학교 간호학과
⁴서울아산병원 AGS 평가실

Research of the Development of Training Program for Quality Improvement Experts

Seong-hi Park¹, Jeong-hae Hwang², Yun-kyoung Choi³, Sun-gyo Lee⁴

¹School of Nursing, Pai Chai University
²Department of Health Administration, Hanyang Cyber University
³Department of Nursing, Korea National Open University
⁴Office for Asan Global Standard Implementation, Asan Medical Center

Abstract

Objectives
The purpose of this study was to develop the qualification system for training of Quality improvement professionals who work for improving patients' safety and healthcare quality.
Methods
Based on the various laws and regulations, and the operational status of other professionals' qualification systems, a basic plan of professional qualification system of QI was drawn. And through meetings with QI experts, the final scheme of the concrete qualification system was developed.
Results
For management of professionals's certification or qualification, fairness and reliability are important. To do this, setting the official standard, providing a standardized training program and having appropriate qualification test are required. In order to operate the qualification system strategically, 1) the introduction step, 2) dissemination and expansion step, and 3) fusing step should be considered. As a governing body for QI specialists' qualification, 'QI professionals' qualification Center (tentative)' must have the committee to assure fairness, professionalism, and reliability. In addition, 'QI Experts Certification Department (tentative)" to develop standards for the qualification tests and conduct the tests program,' QI experts Education Department (tentative name)" must be able to operate and maintain the QI training for professional qualifications. QI professional qualification exam must be taken by everyone regardless of age, gender, race, occupation, education, and work experience. The examination should include management, leadership, strategic planning and design, quality management, health care information, patient safety culture. Practical training courses can have three step programs; beginning, intermediate and special level.
Conclusion
The QI qualification system need strategic approaches for the experts working for healthcare quality improvement and patient safety. It should include the program of standardized contents and test, and operating protocol of the qualificaton system.

Key words Quality improvement experts;Qualification system;Training program;