A Study on Worker's Perception of Patient Safety Culture in a hospital

Lee, Hae-Won; Cho, Hyun-Sun; Kim, Sun-Hwa

Journal of Korean Society Quality Assurance Health Care 2011;17(1): 89.
Published online December 30, 2011.

일개 병원의 환자안전문화에 대한 인식

이해원, 조현선, 김순화

동국대학교 일산병원 QI실

A Study on Worker's Perception of Patient Safety Culture in a hospital

Hae-Won Lee, Hyun-Sun Cho, Sun-Hwa Kim

Abstract

Background
The purpose of study in to grasp the level of perception of hospital workers on the patient safety culture, consider the difference in perception of patients safety culture according to medical service and finally find out a way to establish patient safety culture in hospital.
Methods
As for the data, the analysis on frequency, t-test, ANOVA and tukey test were carried out by using SPSS 12.0.
Result
The results of comparison among the positive response ratios on the patients culture of hospital workers showed that the subjects had perceived the teamwork within units most positively(74.1%), and perceived most negatively on the non-punitive response to error(16.2%)and the staffing(26.2%). 68.6% of subjects answered that the medical error were mostly of always reported. when daytime working hours are longer, perception of patient safety culture ranked low. In general, departments for direct medical service than departments for indirect medical service assessed patient safety culture high.
Conclusion
Organizational learning and teamwork within units, communication openness, active support of hospital management for patient safety, and cooperation across the units would be crucial to promote the overall perceptions of patients safety of hospital workers and the level of patients safety in the units and to improve the quality of the event reporting system.

Key words Patient Safety;Patient Safety Culture;Medical Error;