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Journal of Korean Society Quality Assurance Health Care 2009;15(1): 79.
Published online June 30, 2009.
설명간호사실 운영 활성화를 통한 외래 환자 만족도 증진
유혜현1, 김현미1, 배미형1, 김민정2, 우정인1, 이은영1
1서울대학교병원 외래 간호단위 내과계 외래 간호팀
2서울대학교병원
Improvement of customer satisfaction with "Explanation Nurse Unit"
Hye Hyun Yoo1, Hyun Mi Kim1, Mi Hyoung Bae1, Min Jung Kim2, Jung In Woo1, Eun Young Lee1
1Department of Internal Medicine Outpatient of Nursing, Seoul National University Hospital
2Department of Neurology Outpatient of Nursing, Seoul National University Hospital


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